SNAP Health Portal Parent Guide

Initial SNAP Sign-up Information

Please note that when initially signing up for SNAP, sign up must be completed on a computer, not a phone. Please notify your school nurse if this is an issue for you.

Introduction

CREC has elected to continue using the SNAP Health Portal to connect you better and your student’s nurse to improve management for your child’s school health and wellness information. Your student’s nurse is the only CREC employee who will see the information you provide, unless you direct otherwise.
This web-based system provides a convenient and secure way for you to update and review important school health information and medical documents throughout the year.

With 24-hour access over the web, you will be able to:

Electronically sign and upload health forms safely over the internet
Review new health information, such as vaccinations, health conditions, upload medication orders, view medication history, and view screening results throughout the school year
Easily message the school nurse to expedite communication

How to log onto your student’s SNAP Health Portal:

At the beginning of August, you will receive an email directly from the following email address: noreply@studentehr.com. Because we require health information to be in a secure environment, each parent will have a unique username and password.

If your student is a new enrollee, and you’re new to the SNAP Health Portal, you will receive an email from noreply@studentehr.com with login instructions, and you will be provided a temporary password.

⚠️ Important Access Note: If you did not receive a unique link or email to access your child’s SNAP health portal, please email healthservices@crec.org. To ensure a quick resolution, please contact this email directly rather than reaching out to your school nurse.

To log in, enter your user name and provided password.
Change your password.
You will be asked to confirm by using one of your children’s birth dates.

The information in the Health Portal that you will be asked to review and/or edit will ONLY be visible to your student’s school nurse.

Once logged on, you will land on this page:

If you have more than one child, you will need to click on each child’s name to review/edit their information.

Lastly, the profile icon at the right allows parents to change account settings and notifications or to log out.

Tabs on the Left Side Include the Following:

Demographics

Contacts

Alerts and Conditions

Important

Please be aware that the SNAP Health Portal does not display any conditions already marked confidential by the nurse; therefore, you may not see some of your students’ conditions displayed. This includes mental and behavioral health conditions. To be sure that the nurse is aware of all conditions, please re-add all conditions.

Here, parents can view all existing conditions, mark them current or not current, modify their comments, and upload proof. Parents can mark items to be shared or not shared with staff. (The nurse may override this.)

If all conditions are correct, please choose the confirm button.

Nonconfidential medical conditions will be listed here.

If you would like to make any changes to these conditions, there will be an edit button after each condition.

If the medical condition is no longer current, uncheck the box marked “is current” and make a comment to explain the change in the box.

Then hit save.

Important

In lieu of past requests for annual updates, and as an added level of security to your child’s health information, we are requesting the following information be provided through this Health Portal:

New Medical Conditions
Listing of all current medications

At the top right , you will find a GREEN ADD button

When you click the ADD button, you will come to another screen box.

Click the drop down box at Alert and Conditions.

The first thing you will see is UPDATE: New Medical Conditions.

If there is a new medical condition that is not listed for your child, please fill out the onset box, the Note box, indicate what the condition is, if you would like it to be shared with faculty or not, (the nurse may override this) upload proof if able and press the save button.

Click the Add button and choose:

UPDATE: List all current medications under notes.

Hit the share choices and finally save.

Vaccines

Medications

Charts

Screenings

Parents can view and upload their student’s physical and dental exams.

The student’s vision and hearing screening results will be visible as soon as the nurse uploads this data. Students whose vision and hearing exam results are out of limits, will be sent an individual letter to take to their physician for further evaluation.

How to Upload

File types accepted

Images: .png, .jpg, .jpeg
Documents: .doc., .docs, .pdf

Naming Convention

When uploading documents to your student portal, please use the following naming convention to help the health office keep track of the forms being uploaded.

Physicals/Screenings
- LastName_FirstName_Date of Physical_PE (Example: Smith_John_010226_PE)
Immunizations
- LastName_FirstName_IMM_SchoolYear (Example: Smith_John_IMM_SY2026)
Medication Orders
- LastName_FirstName_Name of Medication_Expiration Date of Med Order_parent signed/notsigned)
  - (Example: Smith_John_Albuterol_Exp070127_notsigned)
  - (Example: Smith_John_Epipen_Exp070127_signed)
  - (Example: Smith_John_Ritalin_Exp070127_notsigned)